Please read the following thoroughly before calling the clinic so that we can reduce call volume which is currently very high
We at the Esquimalt Medical Clinic are taking the COVID-19 pandemic very seriously and have changed a lot of procedures and policies to reduce the likelihood of transmission. These procedures will continue to be updated regularly to reflect current guidelines and research. We have developed a comprehensive COVID-19 safety plan which can be found a the bottom of this section.
What to do if you have symptoms of an infection:
Regardless of if you suspect you have been infected with the novel coronavirus or with something else, If you have any signs of infection you must first and foremost self-isolate - Do not come to the clinic, do not go to work, do not go to the grocery store, STAY HOME. Please see the Self-Isolation downloads below for more information on how to do so. Note: although the handouts may not be targeted to your exact situation they provide useful information that all members of the public should be following at this time.
Some symptoms suggesting you are infectious to those around you include: Fever, Cough, Fatigue, Shortness of Breath, Sore Throat, Aches and Pains, Runny or Stuffy Nose, Headaches, Sneezing, Diarrhea.
Do not come in to the clinic if you have infectious symptoms. Instead call us at 778-265-4305, or Healthlink BC, at 811 and describe your situation. We will triage you based on this information and determine how best to care for you.
If you have severe respiratory symptoms (eg. difficulty breathing) please instead call 911
Regardless of your symptoms and what you may be infected with, the primary advised course of action is to self-isolate, monitor your symptoms, and use your best judgement. If your symptoms are worsening then please contact us or go to the closest Emergency Department if your case is becoming severe.
Screening or testing guidelines for COVID-19 are changing daily, but if it is indicated then we will arrange it for you.
Please see the self-assessment tool linked for who are currently being offered screening: https://covid19.thrive.health/
For general information about COVID-19 please see the HealthlinkBC and the BCCDC websites: https://www.healthlinkbc.ca/health-feature/coronavirus-disease-covid-19
For numerous other helpful resources on COVID-19 and community supports visit the local community service directory Pathways: https://pathwaysbc.ca/victoria-southisland
What the Esquimalt Medical Clinic is doing to reduce any potential transmission in the office:
Our primary strategy at this time is reducing the number of patients coming into the office while still maintaining our capacity to care for all who need it. To accomplish this all patients seeking care are initially scheduled to speak with a GP using Tele-Medicine, if during that appointment the GP determines that you need to be assessed in-person they will direct you on how this is arranged. All in-person appointments must first be authorized by a GP, neither staff nor patients can make this call.
If you have been scheduled to come into our office but you then develop COVID-like symptoms, please call us immediately so that we may arrange a solution that does not put others at risk.
See our Tele-Medicine page for more information: https://esquimaltmedicalclinic.com/tele-medicine
Some other strategies we are utilizing:
- All staff and doctors are required to wear adequate Personal Protective Equipment when speaking with patients, this includes a surgical mask and eye protection.
- In-office assessments are being spaced apart from each other as much as possible.
- Full disinfection of all surfaces after each in-office assessment.
- Decreased use of the waiting room.
- Reduction or removal of all possible sources of contact transmission such as magazines and clipboards.
YOU WILL NOT BE ADMITTED INSIDE THE OFFICE IF YOU ARE NOT WEARING SOMETHING THAT COVERS YOUR MOUTH AND NOSE
- We now require all individuals entering the office to bring and wear their own face mask or face covering.
- These can be self made or purchased online and from multiple locations in the city.
- When considering what type of mask to use we suggest reviewing the following resources:
- For an easy-to-make face mask please see: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html
Self-isolation dos & donts (pdf)Download
How to Self-Isolate (pdf)Download
How to Self-Isolate for Caregivers (pdf)Download
COVID-19 Information for Patients with Chronic Health Conditions (pdf)Download
How to Self-Monitor for COVID-19 (pdf)Download
Respiratory Illness Symptom Monitoring Overtime (pdf)Download
Anxiety Self-Help During COVID-19 (pdf)Download
Managing Anxiety and Stress for Children and Youth During COVID-19 (pdf)Download